5 new ways HDS is improving food, nutrition and bottom line in Aged Care

The recent findings of the Royal Commission regarding nutrition in Aged Care have revealed resident meal allowances varied from as little as $6.50 to $16 per day.

Excessive paperwork and lack of personalised nutritional data also came under the microscope  – amid the call for ‘new thinking’ to help aged care operators tackle the food challenge head on.

HDS is an automated and completely digital dietary and menu system for Aged Care catering. 

We deliver an immediate impact and the investment is paid off within months!


5 new ways HDS is improving food, nutrition and bottom line in Aged Care


Designed and operated by a chef, Chirag Joshi who has worked in Aged Care for 14 years, HDS is a one-stop shop for health and nutrition in aged care, hospitals, pubs and clubs.

Annette Mitchell – The Finance Manager at De Paul Villas in Queensland to give her verdict on the five new ways the HDS system is changing the healthcare landscape for her residents.


It’s agile and paperless

HDS means no more paperwork, reduced staff costs, filling out endless menu sheets and savings on printing costs. Under the old, paper-based system typically staff enter in the diet profile, print it out and the chef then updates on multiple forms; the lists are sent to various kitchenettes and staff carry diet information in folders on tea trolleys (that may or may not be updated).

Verdict: “It’s assisted us on costs with printing, paper and staff and we’ve also had it integrated into a care program so you’re not re-entering information into other programs.”

It’s resident-centric

Residents can perform menu surveys, provide feedback with a smiley face and chefs can create a special meal for Xmas Days or Mother’s Day without changing regular meal data. Photos of meals can be placed on the App and patients can click and choose themselves or with staff one on one.

Verdict: “This system has really helped with our compliance for the new legislation on standards about the “consumer-directed food experience”. If for instance we are serving a casserole and a resident wants beef sausages instead they can make that change easily, or even upgrade to lobster (at extra cost for resident).”

drinks report monitoring system

It’s healthier

HDS allows staff to create and maintain a recipe base, disable meal choices for allergies and capture residents’ food and fluid intake. It also generates a detailed report that can help residents’ weight management. The same report can be viewed to monitor food wastage. Individual resident’s nutritional intake can also be recorded automatically after each meal service. HDS is able to send alerts/notifications if a particular resident’s nutritional intake is below the recommended levels.

Verdict: “It’s a cloud-based system so if a nurse makes a change relating to an allergy, it is immediately recorded in the system, so all staff know.” 

User friendly

Very easy to learn / adapt system interface allows HDS users to navigate the system efficiently without having to look for user manuals and instructions or lengthy training sessions.

Verdict: “When we were looking for a program, we looked at a few. Some residents like to choose themselves and not have to bother with paperwork. Or if they can’t choose themselves, staff can assist with iPad. Even our older catering staff who aren’t very computer savvy say it was easy to implement.”

Reduces costs

Staff can take orders from their iPad and can focus on the dining experience rather than the paperwork.

Verdict: “We’ve dropped our rosters by 22.5 hours a fortnight since implementing HDS, and it means our staff are at the coalface interacting with residents, rather than compiling menus in a room manually.”

Aged Care provider testimonials 

Lyndoch Living Testimonial


“We have been using the HDS menu system at Lyndoch for over 2 years, in this time we have had very few issues. One of the highlights of HDS was the level of service that came before, during and after the implementation of the new system.” 

Simon Corbett, Hotel Services Manager

“We introduced HDS in our kitchen 12 months ago and have never looked back. It is a user friendly system and makes it so easy to keep resident dietary requirements up to date. The reports generated by the system make it very accurate and efficient when it comes to the setting up of all meal trays.”  Annette Noyes, Chef Manager



I would like to say how the HDS program has made a significant improve in our overall & day to day running of our catering department. HDS has taken our facility to a new level and taken away the endless paper trail that we previously had not to mention-time, once all the information is entered into the System. With the training and backup service it really is a fantastic program, very detailed Resident and dietary information for all staff to follow.”  Peter Watson, Catering and Environmental Supervisor

For further information, Chirag welcomes your call or email:  

Ph: 1300 100 437

E: [email protected]

Have any query about our services & products?

Click Contact US

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Written by Chirag Joshi Founder & owner of HDS.

Chirag Joshi is the founder & owner of HDS. Chirag possesses over 12 years of experience in Aged Care industry. Having worked as an aged care chef for a long time he understands the complexity & challenges to maintain residents diet profile, food safety records, food labelling, procurement invoicing procedures & staff rostering. Chirag has also completed a Bachelor in Computing with major in multimedia & system design. He has developed number of systems to help provide efficiency in aged care and also help eliminate paperwork and manual processes.

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