Hdstech and its associated entities (‘we’, ‘our’, ‘us’) is committed to safeguarding and preserving your privacy and personal information.
Personal information means information that identifies you as an individual, or information from which you are reasonably identifiable (regardless of the form of the information, and regardless of whether it is true or not).
We will only collect personal information if it is relevant to one of our functions or activities. The information we collect will depend upon the products and/or services you request from us.
The types of personal information we may collect will include:
You may choose not to provide us with your personal information, or to use a pseudonym when dealing with us, however, this may mean that we may not be able to provide you with some products and services. For example, you may be able to receive our updates, blog posts or newsletters, however we may not be able to provide you information on our products and services in respect to your individual needs.
We will only collect personal information from you:
Your personal information may be collected by us when you:
We may hold your personal information in hard copy and electronic form; at our premises and at the premises of service providers.
We implement a range of measures to protect the security of your personal information. We will destroy or de-identify personal information that is no longer needed for any lawful purpose within a reasonable period of time.
We may also gather information about your general internet usage. This non-personal information is not connected to any personal information you provide us and it cannot be used to identify you. We use it for statistical reasons only. For example, we may use it to analyse broad audience profiles – like what region you are from. This statistical data is anonymous and aggregated. Through this process we do not disclose any personal information. We may also log IP addresses (that is, the electronic addresses of computers connected to the internet) for the above statistical reasons.
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
We use the information we collect from you to provide you the information that you have requested or subscribed to.
This may involve providing you the information you request from us in respect to our products or services (or otherwise responding to your enquiries), communicating with you (including direct marketing where you have subscribed to our blog or to receive other information), maintaining and updating our record of your information, conducting market research, working with our service providers, or protecting our legal interests.
In connection with the provision of information or services to you, we may disclose your information to service providers who we engage to provide services (including but not limited to mail or delivery services, data processing, data analysis, and our advisors, including legal, accounting, and business, research and marketing consultants).
We will also disclose your information if required to do so by law.
We may hold your personal information in hard copy and electronic form; at our premises and at the premises of third party service providers who may be overseas. This means your personal information may be stored, under our control on computer servers located outside of Australia .
We take reasonable steps to ensure your personal information is protected and that an overseas recipient of your information protects it in accordance with the Australian Privacy Principles.
You may request access to your personal information or request that it be corrected by contacting our Privacy Officer using the details below. To ensure your privacy, we ask that you provide as much detail as possible in your request so that we can be certain the information you request relates to you. We will not charge you a fee for your request or to simply change or update your personal information, however we may charge you administrative fees and other reasonable costs in respect to providing you the information. We will advise you of any applicable fee before processing our response to your request.