Best Features
Order My Meals - The Smart Digital Portal for Meals on Wheels
Fully Automated Online Ordering
iMeals simplifies Meals on Wheels ordering with paperless, eco-friendly digital forms. Customers place orders easily from their device, and the system automates stock tracking, delivery routing, packing sheets, invoicing and more
Intelligent Inventory Management
Order My Meals provides real-time alerts for low stock, out-of-stock items and upcoming product expiries. With built-in barcode and batch-tracking technology, the system ensures you deliver fresh food and maintain full visibility over stock levels at all times.
Automated Delivery Route Optimisation
Create accurate, efficient delivery routes at the click of a button. iMeals automatically generates the best possible route for each delivery run, or allows you to customise your own preferred route with ease.
Use-By Date Notification
Smart alerts notify you when products are approaching their use-by date, enabling proactive stock rotation and improved food safety.
Automated Invoice Generation
A fully customisable automated invoicing system that boosts efficiency by producing invoices instantly and updating payment statuses in real time.
Automated Meal Production & Packing Sheets
Order My Meals enhances back-of-house efficiency with auto-generated packing slips, smart delivery route optimisation, Google Maps integration, seamless refund processing and postcode-based delivery routing.
About Order My Meals
Order My Meals – The Smart Digital Portal for Meals on Wheels
We pride ourselves on exceptional client service and industry-leading digital solutions for aged care.
Created by leaders in the industry, iMeals offers a superior user experience through clear, intuitive design. The platform is exceptionally easy to use, requiring no technical knowledge from customers.
Order My Meals is the ultimate software solution for Meals on Wheels providers, offering a complete suite of features that streamline everything from meal production to delivery and invoicing.
Order My Meals features a fully responsive design, allowing you to access the Meals on Wheels system from any smart device — anywhere, anytime.
Enjoy 365-day assistance with our dedicated support team, available 7am–7pm AEST via Online portal, email or Telephone phone.
600+
Users50+
Variety Of Reports+4,000
Recipes40+
Years Of Experience
Our Aged Care Clients Say
Here is what our happy clients have to say about their experience with our aged care system in Australia.
Chirag from HDS is a professional and receptive CEO with high standards. His understanding of the aged care sector and its requirements is excellent along with his accessibility make him a pleasure to work with. HDS is a highly functional system with room to adjust according to your business needs and this is greatly assisted by Chirag’s personable approach and understanding.
Matthew Dobie - Luthern Homes
General Manager Hotel Services
We have been using the HDS menu system at Lyndoch for about 5 Years. One of the highlights of HDS was the level of service that came before, during and after the implementation of the new system. Chirag was with us at every step and is easily contactable for any issues he can deal with offsite. Being located in regional Victoria this is quite refreshing as we often are sold on empty promises when it comes to service. The system itself was easily implemented with all staff capable of using the system with a couple weeks. We hope to start to see the economic benefits as time progresses and we have less wastage and most importantly happier customers. In comparison to other software we looked at it was also very economical. We have also used HDS consulting services to aid us with rostering and duty lists within our production kitchen. The professional, well organised assistance has been invaluable to implement substantial changes, with minimum down time, and little staff disruption. I would happily recommend HDS to any organisation that is in the market for this kind of services.
Simon Corbett
Hotel Services Manager - Lyndoch Living
We introduced HDS in our kitchen 3 Years ago and have never looked back. It is a user-friendly system and makes it so easy to keep resident dietary requirements up to date. The reports generated by the system make it very accurate and efficient when it comes to the setting up of all meal trays. The detailed information provided ensures residents requirements are always on hand, reports can be printed but the system is a great way of a mostly paperless way. There is always friendly courteous support available. I love the system, more time to do kitchen stuff now I am on the computer less.
Annette Noyes
Chef Manager - Advent Care Yarra Ranges
HDS Hospitality Dietary System understands how a commercial kitchen works and the needs of the chefs in the aged care industry. HDS Hospitality Dietary Solutions provides real support and effective tools to Aged Care facilities and its care and catering staff, such as: • excellent customer service support; • Extensive selections of reports and summaries that highlight, in a few clicks, all you need to know about a resident's dietary requirements; • Devices choice to better suit your needs; • Staff training; • Forms personalization to make HDS work the way you want it. HDS Hospitality Dietary Solutions can be a real game changer across the industry for those facilities that will decide to provide this great service not only to their catering department, but to both catering staff AND care staff. HDS Hospitality Dietary Solutions can be used alongside any existent nursing softwares, incrementing the control over the residents' dietary information that these software already produce. I am using HDS Hospitality Dietary Solutions for above half a year now and since I started it I got much more in control -meaning that variations have been minimized- for what concerns the residents' dietary requirements and their preferences. I would recommend it to everyone and I personal would not go back.
Nicholas Belotti
Chef Manager
We recently implemented the Hospitality Dietary Solutions (HDS) system and have found it to be a fantastic tool for meal services to our residents. It was an extremely easy process for implementation as Chirag entered most of the information for us and the system itself was very easy to understand even before our training. There was comprehensive training for all staff provided and great back up service ongoing which has ensured that our staff are getting the most from the system. It has definitely saved time for our staff as they now do not have to collate the information manually and has saved money in labelling as we now produce our own labels directly from the system. All in all it has been a terrific experience.
Annette Mitchell
Finance Manager De Paul Villa Aged Care - Gold Coast
I would like to say how the HDS program has made a significant improve in our overall & day to day running of our catering department. HDS has taken our facility to a new level and taken away the endless paper trail that we previously had not to mention-time, once all the information is entered into the System. With the training and backup service it really is a fantastic program, very detailed Resident and dietary information for all staff to follow. DPV also have the labelling printer and that in itself is a time saver as we used to hand write all our labels daily. All in all HDS is a wonderful program for our catering department.
Peter Watson
Catering and Environmental Supervisor
Hospitality Dietary Solutions (HDS) Well what can I say, at first, I was sceptical of a new system and changing all our systems and processes and now I look back and wonder why we did not do it years ago! We are saving time in the office, our clients are more involved and included in decisions, and I believe in the very near future we will see financial benefits from reduced wastage of goods. It really is a one-stop shop for all our catering needs. Chirag has spent many hours training, customizing HDS to suit our site’s needs, to date all requirements we have requested have been met and further improvements included with new ideas and concepts updating our current operations. A few tweaks and great communication between Chirag and our team has seen a smooth transition of a whole new software solution.We are so happy we have now extended HDS to include uploading all Fridge Temperature monitoring and our Food Safety Manual and records and food temperatures. I am looking forward to continue working with Chirag and roll out the next phase of HDS. Very Happy client
Lindon Perry
Manger Food Services MiCare
Hospitality Dietary Solutions (HDS) For someone who is not very computer savvy HDS has definitely opened my eyes to another world. This system has saved me time in the office and made the line of communication between care staff, nurses and catering assistants/chefs more accessible at a touch of a button. Every day I learn something new about HDS, Chirag has worked closely with me showing me how to navigate around input data with ease; he has also given me confidence to pass on my knowledge and support other staff using the new system. Chirag’s commitment shows as he has offered a high standard of training and support across our company having the support from 7am to 7pm is a benefit to all that use this system. I believe our clients have been given more of an opportunity to input choices on a daily basis, as the system gives us data to track feedback and produce dishes to their liking, which I believe installs trust to the clients as it shows they are being heard. Would recommend HDS to other aged care providers
Susanne Pyper
MiMeals Coordinator Micare
Hospital Dietary Solutions is an innovative and cost effective food software solution for the aged care sector. Chirag provides a professional and tailored solution for documentation and management of menus and nutrition care. He is able to tailor a solution to fit the needs of the organisation- he strives for excellence in everything that he does.
Anne Schnyder - NPA
Director NPA
it was evident very early into this project we were not just investing in a software program, but a business equally investing in our organisation, staff and the quality of food and services provided to residents. Chirag and Linda’s industry knowledge, commitment and dedication to our organisation was outstanding. Their “hands on” approach from day one was and still is quite unique. Not only did Chirag and Linda implement an impressive catering software system and forge trusting professional relationships with Wongaburra, they also assisted us to build strong foundations to support the systems and processes inherently connected to the successful management of the whole catering department. To sum up our experience with HDS “the perfect fusion of good old fashioned business model, passion and principles with modern technology………….a recipe rarely offered and mastered”
Sherie Rowan – Facility Manager
Wongaburra Society
Wongaburra hired few consultant in past , Mostly turnout to be paper based report consultancy work , no actual floor knowledge of aged care kitchen and catering and were not aware of actual aged care kitchen and catering issues. Chirag and Linda’s ability to Identify the inefficiency in the system and kitchen process, In-depth knowledge of Food and aged care Menu knowledge is extraordinary. And to act on those inefficiency with long term solution is what Wongaburra was looking for. And they have it all. Not just report and walked away. Chirag and his team has very rare combination of actual Aged Care Catering knowledge , Budget understanding, food quality, Cooking and presentation and Aged care specific Kitchen management. On the top of this , HDS software is designed by the aged care specific consultant and I would highly recommended HDS Software, Chirag and Linda if aged care facility really looking for aged care specific catering and consultant
Atul Kumar Singh - CEO
Wongaburra Society
I have had the opportunity to implement the HDS system into IBIS Care Aged Care Homes in 2021 . This comprehensive system has made enormous improvements with our Food services, which could have only been as successful as it is with the huge help from Chirag - CEO of HDS. He is a seasoned professional and receptive to all of our requests which he has actioned & completed and more. His understanding of Aged Care business and Hospitality industry has made it very seamless in our communication and interactions with a highly customisable functional system that meets all of our needs.
Elizabeth Armstrong - Hospitality Manager
IBIS Care
Chirag from HDS is a professional and receptive CEO with high standards. His understanding of the aged care sector and its requirements is excellent along with his accessibility make him a pleasure to work with. HDS is a highly functional system with room to adjust according to your business needs and this is greatly assisted by Chirag’s personable approach and understanding.
Matthew Dobie - Luthern Homes
General Manager Hotel Services
We have been using the HDS menu system at Lyndoch for about 5 Years. One of the highlights of HDS was the level of service that came before, during and after the implementation of the new system. Chirag was with us at every step and is easily contactable for any issues he can deal with offsite. Being located in regional Victoria this is quite refreshing as we often are sold on empty promises when it comes to service. The system itself was easily implemented with all staff capable of using the system with a couple weeks. We hope to start to see the economic benefits as time progresses and we have less wastage and most importantly happier customers. In comparison to other software we looked at it was also very economical. We have also used HDS consulting services to aid us with rostering and duty lists within our production kitchen. The professional, well organised assistance has been invaluable to implement substantial changes, with minimum down time, and little staff disruption. I would happily recommend HDS to any organisation that is in the market for this kind of services.
Simon Corbett
Hotel Services Manager - Lyndoch Living
The HDS menu ordering platform is a game-changer! It's so intuitive and user-friendly, making menu development a breeze and saving us hours of work. Plus, it allows for better choices for our residents and greatly improves communication. The ongoing tech support and the ability to collaborate with developers to add features as needed is an absolute game-changer. Highly impressed and highly satisfied!
Isabella Fazzalari
Hospitality Manager - St. Anna's Residential Care
At Goondee Aged Care Home, HDS has proven to be a game-changer in improving efficiency when managing and documenting residents' dietary needs. The system’s user-friendly interface ensures that it’s easy to navigate without being too clunky, making the process smoother for staff. Communication between the kitchen and care teams has significantly improved, thanks to the streamlined way dietary requirements are captured and shared. The daily meal reporting feature is a standout, providing quick access to meal-related information, while the process of managing menu choices for residents is straightforward and intuitive. Overall, HDS has enhanced operational efficiency at Goondee Aged Care Home and positively impacted the care experience. Additionally, the support we receive from HDS is commendable. From the initial setup and ensuring the system integrates seamlessly with our clinical software, to the ongoing assistance with day-to-day operations when we encounter any issues, the support team is always responsive and helpful. This level of service has made a real difference in our ability to operate efficiently.
Goondee Aged Care Home
Hotel Services Manager - Goondee Aged Care Home
We have recently implemented the use of HDS at our aged care facility. The portal has significantly streamlined our catering operations in such a short amount of time. It has reduced the workload on keeping paperwork, it is user friendly – which means our whole facility can easily use & navigate the portal with minimal training. All reporting is easily accessible and the choices that can be made to make the portal your own is a great tool. We greatly appreciate the depth of information & choices that the portal has for each individual resident from their profile to the ordering page. It has helped our team immensely with accurately recording meals, feedback & reducing wastage. HDS's customer service has been one of a kind. From day one, the onboarding to the day-to-day support has been exceptional. Chirag & Paul are knowledgeable and responsive and are genuinely invested in resolving any requests in a short period of time.
Rebeka Nathan
Hospitality Manager - Saint Paul Chartres
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FAQ
Order My Meals is a simple, easy-to-use online meal-ordering platform that is transforming how seniors access home-style meals. As a web-based application, it provides Meals on Wheels organisations with a complete digital system for online ordering, invoicing and customer management within local communities.
Yes. Order My Meals automatically generates batch numbers and barcodes for every product, allowing you to trace any item within seconds. Recalls, delivery packing and stocktake are all managed seamlessly in one central system.
Order My Meals is hosted on Secure Equinix Data Centre with 24/7 monitoring and AES-256 encryption
Order My Meals provides a single platform to manage each client’s order history, diet preferences, special requests, payment preferences and individual logins — all in one easy-to-access place.
Order My Meals includes advanced label-printing features designed to meet compliance and legislation requirements for food labels and nutrition panels. The system provides full flexibility and peace of mind by supporting food-labelling laws, including ingredient percentage declarations. In addition, it also automatically assigns prep and use-by dates to each product for consistent, compliant labelling.
Order My Meals automatically generates alerts for products approaching their use-by date, helping you rotate stock efficiently, reduce waste and maintain food-safety compliance.
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Partners/Clients
We offer our product and services to the following aged care / health care providers.
